Book a Private Consultation

Private consultation

Book a Private Consultation

Your vision, shaped with care.

The Carat House experience is a personal introduction to fine jewellery. Whether you're beginning your search for the perfect engagement ring, exploring a bespoke creation or simply looking for expert guidance, we're here to make every step clear and considered.

Our private consultations are designed to give you the knowledge, confidence and creative freedom to discover or create a piece that is entirely your own.

Arrange your consultation
Pear and pink radiant toi et moi ring by Carat House
Pink radiant and pear toi et moi ring worn on the hand

During your consultation, you will

  • Explore your visionDiscuss your ideas, inspiration, personal style and preferences with our founder.
  • Discover the world of diamondsLearn about natural and lab-grown diamonds, the 4Cs and what truly matters when selecting your stone.
  • Explore your optionsCompare diamond shapes, proportions, sizes and settings to find the right balance of beauty and budget.
  • Bring your ideas to lifeDiscover our bespoke design process, from initial concepts and CAD designs to your finished creation.
  • Receive personalised guidanceEnjoy transparent, expert advice tailored to your preferences, without pressure or obligation.

How your piece comes together

One ring, from first sketch to finished piece.

  • CAD design of a pear and radiant toi et moi ringDesign
  • Wax model of the toi et moi ringWax model
  • The ring after casting, before polishingCasting
  • The ring being filed and polished by handFiling & polishing
  • The diamonds being set by handSetting
  • The finished pink radiant and pear toi et moi ringFinished piece
01

Design

Your piece is drawn in CAD and refined with you, with revisions included until it's right.

02

Wax model

If you'd like to see and hold your design first, we can send a wax model for a small fee, credited towards your piece.

03

Your stone

IGI- or GIA-certified stones, shown to you on 360Β° and tweezer video before you choose.

04

Crafting

Cast, filed, polished and set, with quality checks at every stage.

05

Certification

Your finished piece is independently verified by SGL, alongside your diamond's original certificate.

06

Delivery

Fully insured, free delivery Australia-wide.

Book your consultation

Complimentary, online and 30 minutes. Choose a time that suits you.

Questions

Is there a cost for the private consultation?

No. Your private consultation is complimentary, and there is no obligation to proceed.

How long does the consultation last?

30 minutes.

Is the consultation held online or in person?

Online, so you can join from wherever suits you, anywhere in Australia.

Do I need to know what I want before booking?

No. You're welcome to come with a clear design in mind, a few inspiration photos or simply a budget. We'll shape the rest together.

How long does it take to create my piece?

Typically four to five weeks from your consultation to your finished piece, depending on design revisions.

Are design revisions included?

Yes. Revisions are included, and we keep refining your design until it's exactly as you imagined.

Can I see my design before it's made?

Yes. You'll see and refine your CAD design before anything is made, and we can also send a wax model for you to see and hold, for a small fee credited towards your piece.

Are your diamonds certified?

Yes. Every stone is IGI- or GIA-certified, and your finished piece is independently verified by SGL alongside your diamond's original certificate.

Do you deliver Australia-wide?

Yes. Delivery is free and fully insured, anywhere in Australia.

IGI & GIA certified stones Β Β·Β  SGL verified Β Β·Β  Insured delivery Australia-wide

Diamond and Engagement Ring Guide

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The Carat House Journal

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